Agent task

Communicate with users

Send timely, personalized messages and handle conversations across channels.

Target outcome

Reliable two-way communication with delivery and response signals.

Required capabilities

Choose one tool for each capability, then connect them as a workflow.

Reach users through email, voice, notifications, and other channels.

Connect tools, trigger durable jobs, and coordinate multi-step work.

Give agents controlled access to users, services, credentials, and permissions.